Crown Subaru Customer Reviews
 |
Title: What a great experience with everyone a Posted On: 3/10/23 Review For: Mickey Dorsey Rating: 
|
| Summary: What a great experience with everyone at Crown Subaru! I would highly recommend them if you are looking to purchase a new or used vehicle. Michael Dorsey was my salesman and I can't say enough good things about him. He is very knowledgeable and a man of great integrity. This was the first time, since my husband passed, that I purchased a car on my own and I was so scared but Mickey was kind and patient with me and gently guided me thru the process and to the perfect vehicle to fit my needs. I am over the moon happy with my car and have had so many people tell me "it's exactly the perfect car for you!" I prayed for a car and God sent me Mickey Dorsey and Crown Subaru! |
|
|
Title: Mathew White was very professional. He Posted On: 3/10/23 Review For: Matt White Rating:
|
| Summary: Mathew White was very professional. He explained everything that was going to be done to my Subaru. He gave me detailed report outlining what was done and the results to include a recall update and the need to replace my rear passenger seat belt. Awesome job, exactly was is expected from a Subaru service experience. |
|
|
Title: I am very happy with Lucas Marler. He i Posted On: 3/8/23 Review For: Lucas Marler Rating:
|
| Summary: I am very happy with Lucas Marler. He is trying his very best to find out what the problem is with my Outback Touring.
thank you, Leta Berger |
|
|
Title: Matthew White did a great job on explai Posted On: 3/7/23 Review For: Matt White Rating:
|
| Summary: Matthew White did a great job on explaining what needed to be done and after the repairs , he explained what was done . Thank You Matt.
As far as I can tell driving the car now , all the repairs were done just fine . I am not sure who the mechanic was , but I feel the job was done right . Thank You guys for that too. |
|
 |
Title: Satisfied with Service Posted On: 3/5/23 Review For: Lucas Marler Rating:
|
| Summary: Excellent communication and service from Crown Subaru. We’ve been bringing our Forrester for service since purchase in 2016. We are well satisfied, especially with courteous and informative employees like Lucas Marler. |
|
|
Title: I was concerned when Crown bought the d Posted On: 3/5/23 Review For: Lucas Marler Rating:
|
| Summary: I was concerned when Crown bought the dealership, but I cannot detect any loss of service quality. It was and still is excellent. Lucas Marler was my service advisor and has remained, so that may be why my experiences since the change have remained outstanding. |
|
|
Title: We made a reservation for service onlin Posted On: 3/5/23 Review For: Lucas Marler Rating:
|
| Summary: We made a reservation for service online. Upon arrival our Forrester was immediately accepted for service. We elected to wait in the lounge where we were offered coffee and snacks. I appreciate the TV is tuned to HGTV, not Fox. I dont think we were there over an hour when we were called to receive our vehicle, which earned a positive evaluation. Customer service rep., Lucas Marler, was polite, friendly, and informative. |
|
|
Title: Lucas Marler underpromised and overdeli Posted On: 3/4/23 Review For: Lucas Marler Rating:
|
| Summary: Lucas Marler underpromised and overdelivered. He is also very enthusiastic about his job. My Subaru Forester had to have brake service in addition to the routine maintenance. The car was ready before promised. The work was completed for less than the quote. |
|
|
Title: Everyone at Crown Subaru was very profe Posted On: 3/4/23 Review For: Matt White Rating:
|
| Summary: Everyone at Crown Subaru was very professional, and communicated regular about my car's service. They answered all my questions and allowed my to keep my courtesy car an extra 2 days because I couldn't make it to the dealership to pick up my car on the day it was ready. I was very impressed overall with their service. Matthew White handled my visit from beginning to end, so I never needed to explain why my car was there more than once and he always called me by name. I highly recommended him and all of Crown Subaru. |
|
|
Title: Quality service. Matt White is always g Posted On: 3/3/23 Review For: Matt White Rating:
|
| Summary: Quality service. Matt White is always great to me, takes the time to listen, and goes above and beyond! |
|