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Title: 2/22/2024
They will ghost u if u have i Posted On: 2/23/24 Review For: Shawn Nabi Rating: 
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| Summary: 2/22/2024
They will ghost u if u have issues.
2/20/2024
Hi Emil, if your sales person, Shawn Nabi and finance manager Javier Rodriguez did not Misrepresentation and Auto Fraud when we signed the contract at your dealership, I dont think theres a need for us to write this review.
I do hope you explained very clearly to us but I dont think thats the case. Image you are the customer, you tripled checked with the employees in the dealership, confirmed all the details and hand them over your old car. But then you found out they actually lied everything to you. How do you feel?
If you dont understand, let me tell you what your Sales Rep Shawn Nabi said. He told us that your dealership has a Mercedes Benz sister store and they can just take our leased vehicle without us paying any fees, such as the excess mileage fees, tears and wears. To confirm that was true, we tripled checked with him and he said Yes. When he and Javier Rodriguez, finance manager, were both in the office room, we asked the same questions again and they both confirmed that with a Yes and no additional documents were needed.
We had many options when we were shopping for cars. And Your dealership was not the first on our list. But The reason we chose your dealership was because the EV incentive, the car return offering and we thought we could trust an automotive group that has more than 50 years. This proves us it is wrong and your dealership will lie everything to get your customers to sign the contract. And once they figure out your lies, you said you are not responsible for that.
2/19/2024
I have never written such bad review for a car dealership but I feel like I should. I want everyone who is going to purchase their cars from this dealership aware of these and avoid getting cars from them.
My overall shopping experiences in this Audi Ontario dealership was horrible, disgusting and very dissatisfied. You wont believe how bad the services you will receive from such a big automotive group -Walters automotive group (est 1964).
Heres the why:
1. Misrepresentation and Auto Fraud & Bait and switch" advertising practices
Their sales and finance department do not have good knowledges what they are selling and offering. They lied about the EV incentives and our car lease return in order to trick us to sign the contract. They used the trusts from customers to close their deals.Shawn Nabi was the sales rep who sold us the Audi car and he had stopped responding to our texts, phone call after we found out he lied many things to us when we signed the paper. And the Javier Rodriguez, finance manager, was being pushy and lied about the lease car return when we signed the contract as well.
Recommendation: Record every single words from them if you really want to get a car from them. But keep in mind they dont admit their lies.
2. Unprofessional customer services
One of the Sales managers, Brett McKinley tried to step in the case, but he really pissed us off. His attitudes and his words were extremely rude and unprofessional. He said Yeah, go ahead and feel free to post it on the social media
But Credit to Chris Blair, he is very professional and knows how to calm angry customer.
3. They never follow up We had to make 4- 5 trips(2 hours drive each) and at least 3 -4 time calls to follow up the case. They promised they will give us a call back to talk about their cases. We even gave them extra days but no phone calls from them at all. I dont see any sincerity at all and I think they should be exposed.
It is really Funny that they said they are helping us to make our car lease return easier and convenience but their lies are just making us very inconvenient. With all these events, it proves me that there is no way as a customer to trust this automotive group even they have such long history. And it's pretty clear that they dont really care about their customers and keep what they're promised. I feel like I got tricked to sign the car contract.
** If you want to be the next one, feel free to purchase the cars from them. |
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Title: N/A Posted On: 2/21/24 Review For: Shawn Nabi Rating:
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| Summary: I have never written such bad review for a car dealership but I feel like I should. I wanted everyone who is going to purchase their cars from this dealership aware of these and avoid getting cars from them.
My overall shopping experiences in this Audi Ontario dealership was horrible, disgusting and very dissatisfied. You wont believe how bad the services you will receive from such a big automotive group -Walter's automotive group (est 1964).
Here's the why:
1. Misrepresentation and Auto Fraud & "Bait and switch" advertising practicesTheir sales and finance department do not have good knowledges what they are selling and offering. They lied about the EV incentives and our car lease return in order to trick us to sign the contract. They used the trusts from customers to close their deals.Shawn Nabi was the sales rep who sold us the Audi car and he had stopped responding to our texts, phone call after we found out he lied many things to us when we signed the paper. And the Javier Rodriguez, finance manager, was being pushy and lied about the lease car return when we signed the contract as well.
Recommendation: Record every single words from them if you really want to get a car from them. But keep in mind they don't admit their lies.
2. Unprofessional customer servicesOne of the Sales managers, Brett McKinley tried to step in the case, but he really pissed us off. His attitudes and his words were extremely rude and unprofessional. He said "Yeah, go ahead and feel free to post it on the social media" But Credit to Chris Blair, he is very professional and knows how to calm angry customer.
3. They never follow up We had to make 4- 5 trips(2 hours drive each) and at least 3 -4 time calls to follow up the case. They promised they will give us a call back to talk about their cases. We even gave them extra days but no phone calls from them at all. I don't see any sincerity at all and I think they should be exposed.
In addition to that, they said they are helping us to make our car lease return easier and convenience but their lies are just making us very inconvenient. With all these events, it proves me that we can't trust this automotive group even they have such long history. And They don't really care about their customers and keep their promised. I feel like I got tricked to sign the car contract.
** if you want to be the next one, feel free to purchase the cars from them. |
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Title: N/A Posted On: 2/21/24 Review For: Shawn Nabi Rating:
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| Summary: Shawn Nabi and Javier Rodriguez are crooks. They will lie and say all types of things just to get you to sign the contract as fast as possible, send you a large bill for something they said was covered and free, and then ghost you when you try to contact them about it. Please avoid this dealership at ALL costs. |
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Title: 2/20/2024
Hi Emil, if your sales person Posted On: 2/21/24 Review For: Shawn Nabi Rating:
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| Summary: 2/20/2024
Hi Emil, if your sales person, Shawn Nabi and finance manager Javier Rodriguez did not Misrepresentation and Auto Fraud when we signed the contract at your dealership, I dont think theres a need for us to write this review.
I do hope you explained very clearly to us but I dont think thats the case. Image you are the customer, you tripled checked with the employees in the dealership, confirmed all the details and hand them over your old car. But then you found out they actually lied everything to you. How do you feel?
If you dont understand, let me tell you what your Sales Rep Shawn Nabi said. He told us that your dealership has a Mercedes Benz sister store and they can just take our leased vehicle without us paying any fees, such as the excess mileage fees, tears and wears. To confirm that was true, we tripled checked with him and he said Yes. When he and Javier Rodriguez, finance manager, were both in the office room, we asked the same questions again and they both confirmed that with a Yes and no additional documents were needed.
We had many options when we were shopping for cars. And Your dealership was not the first on our list. But The reason we chose your dealership was because the EV incentive, the car return offering and we thought we could trust an automotive group that has more than 50 years. This proves us it is wrong and your dealership will lie everything to get your customers to sign the contract. And once they figure out your lies, you said you are not responsible for that.
2/19/2024
I have never written such bad review for a car dealership but I feel like I should. I want everyone who is going to purchase their cars from this dealership aware of these and avoid getting cars from them.
My overall shopping experiences in this Audi Ontario dealership was horrible, disgusting and very dissatisfied. You wont believe how bad the services you will receive from such a big automotive group -Walters automotive group (est 1964).
Heres the why:
1. Misrepresentation and Auto Fraud & Bait and switch" advertising practices
Their sales and finance department do not have good knowledges what they are selling and offering. They lied about the EV incentives and our car lease return in order to trick us to sign the contract. They used the trusts from customers to close their deals.Shawn Nabi was the sales rep who sold us the Audi car and he had stopped responding to our texts, phone call after we found out he lied many things to us when we signed the paper. And the Javier Rodriguez, finance manager, was being pushy and lied about the lease car return when we signed the contract as well.
Recommendation: Record every single words from them if you really want to get a car from them. But keep in mind they dont admit their lies.
2. Unprofessional customer services
One of the Sales managers, Brett McKinley tried to step in the case, but he really pissed us off. His attitudes and his words were extremely rude and unprofessional. He said Yeah, go ahead and feel free to post it on the social media
But Credit to Chris Blair, he is very professional and knows how to calm angry customer.
3. They never follow up We had to make 4- 5 trips(2 hours drive each) and at least 3 -4 time calls to follow up the case. They promised they will give us a call back to talk about their cases. We even gave them extra days but no phone calls from them at all. I dont see any sincerity at all and I think they should be exposed.
It is really Funny that they said they are helping us to make our car lease return easier and convenience but their lies are just making us very inconvenient. With all these events, it proves me that there is no way as a customer to trust this automotive group even they have such long history. And it's pretty clear that they dont really care about their customers and keep what they're promised. I feel like I got tricked to sign the car contract.
** If you want to be the next one, feel free to purchase the cars from them. |
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Title: I have never written such bad review for a car dealership Posted On: 2/20/24 Review For: Shawn Nabi Rating:
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| Summary: I have never written such bad review for a car dealership but I feel like I should. I want everyone who is going to purchase their cars from this dealership aware of these and avoid getting cars from them.
My overall shopping experiences in this Audi Ontario dealership was horrible, disgusting and very dissatisfied. You wont believe how bad the services you will receive from such a big automotive group -Walters automotive group (est 1964).
Heres the why:
1. Misrepresentation and Auto Fraud & Bait and switch" advertising practices
Their sales and finance department do not have good knowledges what they are selling and offering. They lied about the EV incentives and our car lease return in order to trick us to sign the contract. They used the trusts from customers to close their deals.Shawn Nabi was the sales rep who sold us the Audi car and he had stopped responding to our texts, phone call after we found out he lied many things to us when we signed the paper. And the Javier Rodriguez, finance manager, was being pushy and lied about the lease car return when we signed the contract as well.
Recommendation: Record every single words from them if you really want to get a car from them. But keep in mind they dont admit their lies.
2. Unprofessional customer services
One of the Sales managers, Brett McKinley tried to step in the case, but he really pissed us off. His attitudes and his words were extremely rude and unprofessional. He said Yeah, go ahead and feel free to post it on the social media
But Credit to Chris Blair, he is very professional and knows how to calm angry customer.
3. They never follow up We had to make 4- 5 trips(2 hours drive each) and at least 3 -4 time calls to follow up the case. They promised they will give us a call back to talk about their cases. We even gave them extra days but no phone calls from them at all. I dont see any sincerity at all and I think they should be exposed.
It is really Funny that they said they are helping us to make our car lease return easier and convenience but their lies are just making us very inconvenient. With all these events, it proves me that there is no way as a customer to trust this automotive group even they have such long history. And it's pretty clear that they dont really care about their customers and keep what they're promised. I feel like I got tricked to sign the car contract.
** If you want to be the next one, feel free to purchase the cars from them. |
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Title: I have never written such bad review fo Posted On: 2/20/24 Review For: Shawn Nabi Rating:
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| Summary: I have never written such bad review for a car dealership but I feel like I should. I want everyone who is going to purchase their cars from this dealership aware of these and avoid getting cars from them.
My overall shopping experiences in this Audi Ontario dealership was horrible, disgusting and very dissatisfied. You wont believe how bad the services you will receive from such a big automotive group -Walters automotive group (est 1964).
Heres the why:
1. Misrepresentation and Auto Fraud & Bait and switch" advertising practices
Their sales and finance department do not have good knowledges what they are selling and offering. They lied about the EV incentives and our car lease return in order to trick us to sign the contract. They used the trusts from customers to close their deals.Shawn Nabi was the sales rep who sold us the Audi car and he had stopped responding to our texts, phone call after we found out he lied many things to us when we signed the paper. And the Javier Rodriguez, finance manager, was being pushy and lied about the lease car return when we signed the contract as well.
Recommendation: Record every single words from them if you really want to get a car from them. But keep in mind they dont admit their lies.
2. Unprofessional customer services
One of the Sales managers, Brett McKinley tried to step in the case, but he really pissed us off. His attitudes and his words were extremely rude and unprofessional. He said Yeah, go ahead and feel free to post it on the social media
But Credit to Chris Blair, he is very professional and knows how to calm angry customer.
3. They never follow up We had to make 4- 5 trips(2 hours drive each) and at least 3 -4 time calls to follow up the case. They promised they will give us a call back to talk about their cases. We even gave them extra days but no phone calls from them at all. I dont see any sincerity at all and I think they should be exposed.
It is really Funny that they said they are helping us to make our car lease return easier and convenience but their lies are just making us very inconvenient. With all these events, it proves me that there is no way as a customer to trust this automotive group even they have such long history. And it's pretty clear that they dont really care about their customers and keep what they're promised. I feel like I got tricked to sign the car contract.
** If you want to be the next one, feel free to purchase the cars from them. |
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Title: Shawn Nabihelped us when we purchased our Audi Q5. Posted On: 1/30/24 Review For: Shawn Nabi Rating: 
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| Summary: Shawn Nabihelped us when we purchased our Audi Q5. He was very helpful and coudnt have been nicer! Thank you Shawn |
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Title: N/A Posted On: 1/19/24 Review For: Shawn Nabi Rating:
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| Summary: i highly suggest deal with another dealership . you wouldnt get reviews like this for no reason . and if a shawn nabi try's to help you out you should turn around . |
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Title: Shawn Nabi went above and beyond to meet my expectations Posted On: 1/18/24 Review For: Shawn Nabi Rating:
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| Summary: Shawn Nabi went above and beyond to meet my expectations and satisfaction with our recent purchase experience at Audi Ontario for our new Audi Q3. Shawn's friendly demeanor, extensive knowledge about the vehicle, and transparent approach made the entire process enjoyable. He ensured that we had a comprehensive understanding of the car's features and guided us through each step with professionalism and attention to detail. I highly recommend Shawn Nabi
for all of your Audi needs and am delighted with my Audi Q3. |
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Title: My husband and I had the best experienc Posted On: 1/1/24 Review For: Shawn Nabi Rating:
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| Summary: My husband and I had the best experience purchasing a car for Audi Ontario. The salesman, Shawn Nani was friendly, helpful, and made sure we left with car I wanted. Would highly recommend purchasing a car from Audi Ontario and especially Shawn Nabi! |
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