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Title: My wife and I just bought our 2nd 911 and hopefully the Posted On: 7/18/24 Review For: Mark Marchant Rating: 
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| Summary: My wife and I just bought our 2nd 911 and hopefully the 1st of many with Mark Marchant and Patrick Posey of Ontario Porsche. We started with Mark on the build and order of the car and finished with Patrick on the delivery. His knowledge of the product is second to none! Thanks to both of you for an incredible purchasing experience. |
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Title: UPDATE (July 2024) - As my lease was c Posted On: 7/10/24 Review For: Mark Marchant Rating:
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| Summary: UPDATE (July 2024) - As my lease was coming due, Porsche Ontario was reaching out to me on a weekly basis to go over different options. I spoke mostly with Frank and let him know unless they could provide a deal more attractive than the equity I'd receive in purchasing out my lease, then I wouldn't be interested. Frank was very honest and said the best deal was to simply purchase my car which saved me a ton of time. Fast forward a few days later and I received a marketing email from Becky advertising a vehicle that looked interesting. I reached back out to Frank to let him know I might be interested in the vehicle if the terms were right and immediately put me in touch with an ambassador. The ambassador ultimately wasn't able to provide me with terms which were acceptable to me and I reached back out to Frank to let him know that I was disappointed but understand if that's the best they could do. Shortly after I received a message from the Mark, the GM, and he was very understanding and helped me get a deal done. I made my way down to the dealer where Dan and JB were waiting for me on a holiday and they made the process smooth and seamless which I appreciate because none of us wanted to spend any more time at the dealership on a holiday. I left very happy and felt valued as a returning customer and Porsche Ontario has earned my loyalty and business going forward. Keep up the great work!
(July 2021) In a car market unlike any I've ever seen, I wasn't expecting to receive much attention as I sought a new lease. Lucky for me, I was introduced to Christian Agraso. Other Porsche dealers, including the one I previously used, provided little to no help. Christian was the only one willing to work to get a deal done. To top it all off, he made sure everything was ready by the time I arrived to save us all valuable time. Without a doubt, Christian deserves the highest of praise for his work. This review is hands-down 5-stars for Christian. The reason for the overall 4-star rating is my less than pleasant experience during financing. The finance manager (M.C.) I got assigned to was subtly pushy throughout. I get it's his job to sell services (the finance department is a profit center, after all), but I turned down a few upsells numerous times and he continued to offer them. Though the decision to purchase ultimately lies with the consumer, I felt pressured into (over)paying for a pre-paid service package. Shortly after signing all the paperwork, buyers remorse kicked in before I even left his office. While M.C. technically did nothing wrong, and his superiors might be thrilled he got a sell, what was beyond a 5-star experience was soon diminished. I would definitely give this dealership another shot because Christian was great to deal with, but if I do decide to shop around for my next car, it will be 100% attributable to the subpar experience in the finance department. |
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Title: Posted On: 6/30/24 Review For: Mark Marchant Rating:
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| Summary: I was in the market for a new Porsche 911 Carrera S, so I reached out to Porsche Ontario and worked with Porsche Sales Ambassador Jhovan Coronado to assist me with the purchase process. Jhovan was extremely knowledgeable as he explained the various features and options. Due to the high demand and limited availability of the 911 Carrera S Jhovan recommended that I order my new car configured with all of the features and options that I was looking for directly from the factory! The entire process was very simple, and Jhovan kept me informed throughout the entire process and the Porsche purchase tracking app is also awesome! Jhovan and the team at Porsche Ontario offer outstanding customer service and excellent communication. I also want to thank the Sales Manger Dan Ebach and General Manager Mark Marchant for making all of this possible! |
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Title: N/A Posted On: 6/30/24 Review For: Mark Marchant Rating:
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| Summary: I was in the market for a new Porsche 911 Carrera S, so I reached out to Porsche Ontario and worked with Porsche Sales Ambassador Jhovan Coronado to assist me with the purchase process. Jhovan was extremely knowledgeable as he explained the various features and options. Due to the high demand and limited availability of the 911 Carrera S Jhovan recommended that I order my new car configured with all of the features and options that I was looking for directly from the factory! The entire process was very simple, and Jhovan kept me informed throughout the entire process and the Porsche purchase tracking app is also awesome! Jhovan and the team at Porsche Ontario offer outstanding customer service and excellent communication. I also want to thank the Sales Manger Dan Ebach and General Manager Mark Marchant for making all of this possible! |
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Title: I was in the market for a new Porsche 911 Carrera S, so I Posted On: 6/30/24 Review For: Mark Marchant Rating:
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| Summary: I was in the market for a new Porsche 911 Carrera S, so I reached out to Porsche Ontario and worked with Porsche Sales Ambassador Jhovan Coronado to assist me with the purchase process. Jhovan was extremely knowledgeable as he explained the various features and options. Due to the high demand and limited availability of the 911 Carrera S Jhovan recommended that I order my new car configured with all of the features and options that I was looking for directly from the factory! The entire process was very simple, and Jhovan kept me informed throughout the entire process and the Porsche purchase tracking app is also awesome! Jhovan and the team at Porsche Ontario offer outstanding customer service and excellent communication. I also want to thank the Sales Manger Dan Ebach and General Manager Mark Marchant for making all of this possible! |
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Title: I was in the market for a new Porsche 9 Posted On: 6/30/24 Review For: Mark Marchant Rating:
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| Summary: I was in the market for a new Porsche 911 Carrera S, so I reached out to Porsche Ontario and worked with Porsche Sales Ambassador Jhovan Coronado to assist me with the purchase process. Jhovan was extremely knowledgeable as he explained the various features and options. Due to the high demand and limited availability of the 911 Carrera S Jhovan recommended that I order my new car configured with all of the features and options that I was looking for directly from the factory! The entire process was very simple, and Jhovan kept me informed throughout the entire process and the Porsche purchase tracking app is also awesome! Jhovan and the team at Porsche Ontario offer outstanding customer service and excellent communication. I also want to thank the Sales Manger Dan Ebach and General Manager Mark Marchant for making all of this possible! |
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Title: Porsche Ontario always takes such good care of us. Posted On: 5/10/24 Review For: Mark Marchant Rating:
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| Summary: Porsche Ontario always takes such good care of us. Jose Rodela in service kept me consistently posted on when my car would be ready and when parts arrived. |
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Title: I bought a car from Porsche Ontario a c Posted On: 4/10/24 Review For: Mark Marchant Rating:
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| Summary: I bought a car from Porsche Ontario a couple months ago, and Patrick Posey and Mark Marchant were incredible. I can't speak highly enough of Patrick; he was easy to deal with, friendly, professional, courteous, responsive, transparent, etc. Definitely a fantastic experience overall, and I would not hesitate going to Patrick in the future. |
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Title: N/A Posted On: 4/9/24 Review For: Mark Marchant Rating:
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| Summary: I bought a car from Porsche Ontario a couple months ago, and Patrick Posey and Mark Marchant were incredible. I can't speak highly enough of Patrick; he was easy to deal with, friendly, professional, courteous, responsive, transparent, etc. Definitely a fantastic experience overall, and I would not hesitate going to Patrick in the future. |
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Title: N/A Posted On: 2/17/24 Review For: Mark Marchant Rating:
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| Summary: Long time Porsche driver, having purchased various 911 models over many years I'm a customer of various Porsche dealers in various states, some dealers being better than others in terms of both sales and service.
Late the other night, I contacted Ontario Porsche about the cheapest CPO Macan on their lot by email. I CAN NOT STAND all this AI CRAP,
pop ups and AI emails that follow contacting a dealer.
I ask specific questions in my inquiries and they are never answered in replies. Just again, AI BS responses and AI email bombardments follow. It makes me just move on most times and cirlcle back to the dealerships I've already done business with and have relationships with.
To my absolute AMAZEMENT the actual GM of Porsche Ontario (Mark Marchant) replied to my late night email first thing in the morning. And, he answered my specific questions! Talk about knocking me over with a feather!
I called, said I was an hour away and coming to see the Macan. On arrival, never knowing what to expect at a previously unknown dealership, I'm greeted by Jamie Perez on behalf of Mark. Jamie is a fantastic salesperson to work with. Great personality, knowledgeable and so on.
The Macan, that didn't yet have pics on the website, was just as Mark described it in condition. SOLD!
Oh, now to that dreaded paperwork/finance person who is highly likely going to piss me off, where I just walk away.
Nope. Mike Cardona was extremely professional. He offered the extras as his job requires him to do.
Well, I always say NO to everything. Well, Mike did it in such a way that I agreed to pay for an extended year of warranty and the key warranty. His bosses should take note, that is saying something!
What the GM Mark Marchant did not know when he personally replied to that email with specific questions about the cheapest CPO Macan on the lot is that I am a long time 911 driver and that I am currently looking for a CPO 911 Turbo S. Plus, I am in the mix of many good friends who drive Porsche 911, Macans etc.
I have talked to at least 5 other Porsche friends since doing the deal yesterday to let them know how amazing it was to deal with Porsche Ontario.
So, hopefully the higher ups, as high as they go to Porsche corporate see this review.
While I feel I've cheated on my main Porsche dealership of many years (I say that in a joking manner) by going the hour out of area and buying from Ontario Porsche...Ontario Porsche is now completely on my radar for future purchases as I know they aren't going to have me leaving full of piss and vinegar!
And, they actually answer incoming email questions and don't let emails lazily go to AI responses, auto phone bank calls etc so a customer just goes elsewhere. |
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