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Title: I can't say enough about the incredible Posted On: 12/12/24 Review For: Mark Marchant Rating: 
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| Summary: I can't say enough about the incredible experience we had at Porsche Ontario! From the moment we walked through the doors, we were treated with first-class service and genuine hospitality. Angel Moreno, our sales associate, was absolutely outstanding. His knowledge, patience, and passion for the Porsche brand made the entire process seamless and enjoyable. Angel went above and beyond to ensure we felt confident and excited about our new Porsche Taycan GTS, and we couldnt be happier with our choice!
A big shout-out to Pouya, the Sales Manager, for stepping in to provide additional support and for making sure all of our questions were answered thoroughly. His professionalism and attention to detail were truly appreciated.
Mark, the General Manager, also deserves special recognition. Its clear that Mark leads by example, creating a dealership culture that prioritizes customer satisfaction and excellence. We felt like valued clients every step of the way.
Our Taycan GTS is an absolute dream to drive, and we owe it all to the fantastic team at Porsche Ontario. Thank you, Angel, Pouya, and Mark, for making this experience unforgettable. We highly recommend Porsche Ontario to anyone looking for a top-tier car-buying experience! |
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Title: Porsche Ontario is a well-run dealership. Posted On: 11/8/24 Review For: Mark Marchant Rating:
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| Summary: Porsche Ontario is a well-run dealership. Sales appointments were made easily, test-drives handled swiftly, and repeat visits continued to handle my inquiries professionally. |
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Title: Ontario Porsche made buying and getting Posted On: 11/3/24 Review For: Mark Marchant Rating:
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| Summary: Ontario Porsche made buying and getting acquainted with my Macan so comfortable. Pouya, Shelly, Carlos and Mark are outstanding representatives upholding the premier quality reputation of Porsche. They are responsive, knowledgeable and have excellent follow through. Im so happy with my Macan and my experience with Ontario Porsche. |
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Title: Mark, the GM, and Angel, my car advisor, did an excellent Posted On: 11/1/24 Review For: Mark Marchant Rating:
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| Summary: Mark, the GM, and Angel, my car advisor, did an excellent job of addressing my ask, responding with great customer service, and simplifying my experience. I really appreciated how simple the process felt and how quickly they assisted me to get exactly what I wanted. |
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Title: Porsche Ontario is deserved 5 stars. Ev Posted On: 10/10/24 Review For: Mark Marchant Rating:
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| Summary: Porsche Ontario is deserved 5 stars. Everything is perfect and excellent, people, inventory and whole environment. |
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Title: My Sales Associate, Jose Martinez was very knowledgeable, Posted On: 9/25/24 Review For: Mark Marchant Rating:
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| Summary: My Sales Associate, Jose Martinez was very knowledgeable, and patient with my 911 allocation, and keep me informed throughout the process. Their General Manager was great to deal with and they made the deal work for me. Im super happy to have Porsche Ontario near me. |
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Title: This is my second Porsche from Ontario Porsche and from Posted On: 9/15/24 Review For: Mark Marchant Rating:
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| Summary: This is my second Porsche from Ontario Porsche and from Jaime Perez. Jaime Perez has been very helpful and accommodating during the decision making process and purchase process. Jaime went out of his way to show us every car in the inventory that would have met our needs until we found the perfect one. I cant say enough thanks to not only Jaime but Pouya Tavallodi, the sales manager that made it all happen. Jaime found us the car, Poiya but it together and made the deal really simple. I cant forget two people who really made it happen in the background Mark Merchant the GM and Christian Agraso.
What a team of individuals who provide a VIP treatment. Not because I already bought a Porsche previously. Its how they treat EVERYONE. |
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Title: This is my second Porsche from Porsche Ontario and from Posted On: 9/15/24 Review For: Mark Marchant Rating:
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| Summary: This is my second Porsche from Porsche Ontario and from Jaime Perez. Jaime has been very helpful and accommodating during the extensive time it took to identify the right Porsche fir us. Jaime went out of his way to show us every car in the inventory that would have met our needs until we found the perfect one. I cant say enough thanks to not only Jaime but Pouya Tavallodi, the sales manager that made it all happen. Jaime found us the car and Poiya put it all together making the process SIMPLE. I cant forget two people who worked diligently in the background Mark Merchant the GM and Christian Agraso. Porsche Ontario does not sell you a Porsche they build a long lasting relationship because like no other dealer, they truly take a team approach.
What a team of individuals who provide a VIP treatment. Not because I already bought a Porsche previously. Its how they treat EVERYONE. |
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Title: This is my second Porsche from Porsche Posted On: 9/15/24 Review For: Mark Marchant Rating:
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| Summary: This is my second Porsche from Porsche Ontario and from Jaime Perez. Jaime has been very helpful and accommodating during the extensive time it took to identify the right Porsche fir us. Jaime went out of his way to show us every car in the inventory that would have met our needs until we found the perfect one. I cant say enough thanks to not only Jaime but Pouya Tavallodi, the sales manager that made it all happen. Jaime found us the car and Poiya put it all together making the process SIMPLE. I cant forget two people who worked diligently in the background Mark Merchant the GM and Christian Agraso. Porsche Ontario does not sell you a Porsche they build a long lasting relationship because like no other dealer, they truly take a team approach.
What a team of individuals who provide a VIP treatment. Not because I already bought a Porsche previously. Its how they treat EVERYONE. |
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Title: UPDATE (July 2024) - As my lease was c Posted On: 8/10/24 Review For: Mark Marchant Rating:
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| Summary: UPDATE (July 2024) - As my lease was coming due, Porsche Ontario was reaching out to me on a weekly basis to go over different options. I spoke mostly with Frank and let him know unless they could provide a deal more attractive than the equity I'd receive in purchasing out my lease, then I wouldn't be interested. Frank was very honest and said the best deal was to simply purchase my car which saved me a ton of time. Fast forward a few days later and I received a marketing email from Becky advertising a vehicle that looked interesting. I reached back out to Frank to let him know I might be interested in the vehicle if the terms were right and immediately put me in touch with an ambassador. The ambassador ultimately wasn't able to provide me with terms which were acceptable to me and I reached back out to Frank to let him know that I was disappointed but understand if that's the best they could do. Shortly after I received a message from the Mark, the GM, and he was very understanding and helped me get a deal done. I made my way down to the dealer where Dan and JB were waiting for me on a holiday and they made the process smooth and seamless which I appreciate because none of us wanted to spend any more time at the dealership on a holiday. I left very happy and felt valued as a returning customer and Porsche Ontario has earned my loyalty and business going forward. Keep up the great work!
(July 2021) In a car market unlike any I've ever seen, I wasn't expecting to receive much attention as I sought a new lease. Lucky for me, I was introduced to Christian Agraso. Other Porsche dealers, including the one I previously used, provided little to no help. Christian was the only one willing to work to get a deal done. To top it all off, he made sure everything was ready by the time I arrived to save us all valuable time. Without a doubt, Christian deserves the highest of praise for his work. This review is hands-down 5-stars for Christian. The reason for the overall 4-star rating is my less than pleasant experience during financing. The finance manager (M.C.) I got assigned to was subtly pushy throughout. I get it's his job to sell services (the finance department is a profit center, after all), but I turned down a few upsells numerous times and he continued to offer them. Though the decision to purchase ultimately lies with the consumer, I felt pressured into (over)paying for a pre-paid service package. Shortly after signing all the paperwork, buyers remorse kicked in before I even left his office. While M.C. technically did nothing wrong, and his superiors might be thrilled he got a sell, what was beyond a 5-star experience was soon diminished. I would definitely give this dealership another shot because Christian was great to deal with, but if I do decide to shop around for my next car, it will be 100% attributable to the subpar experience in the finance department. |
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