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Title: Morris Gaines, our salesperson, was knowledgeable, Posted On: 7/20/23 Review For: Morris Gaines Rating: 
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| Summary: Morris Gaines, our salesperson, was knowledgeable, courteous, and exceptionally professional. Coming from a service profession myself, I respect and acknowledge exceptional people in the field. Mr. Gains made what could be an overwhelming experience, to one that was easy and painless. When first speaking with Mr. Gains I was looking for information and to see the availability of a Mercedes -- what was in stock. This information gathering turned shortly into an emergency to purchasing a car immediately. Mr. Gains and I discussed as to which model would be the best fit for us and the best choice to finance, lease, or purchase out-right. After the sale, I took possession and Mr. Gaines introduced me to all of the bells and whistles on the car; and he extended the same courtesy to my son when we got back into town later that day. I had explained to Mr. Gains that my son would be using the can until he would be able to purchase his car. Therefore, the car that died and pushed the purchase into an emergency was my son's car leaving him with no transportation in San Diego where he works and lives. Now, I will drive my little Smart car from Walter's, which I love, love, love, but as you are aware getting repairs is now proving an issue, but when the dust settles, I will get my Mercedes!
Kudos to Walter's management for having quality people. |
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Title: The experience was seamless and fast. Posted On: 6/24/23 Review For: Morris Gaines Rating: 
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| Summary: The experience was seamless and fast. Excellent customer service. They made my dream of owning a Mercedes come true with no complications or hassles. Best ever experience buying a car!!! |
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Title: Everyone on the Walter Mercedes Benz lot was friendly and Posted On: 6/24/23 Review For: Morris Gaines Rating:
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| Summary: Everyone on the Walter Mercedes Benz lot was friendly and acknowledged us. Ash Botello room is for the test drive and showed us some of the features of the vehicle. Morris Gaines helped us coming to an agreement on terms and Nick Gaynes helped us secure financing. We really appreciated not being pressured about anything. It was the best car buying experience! We will definitely be back to this dealership for service and our next Mercedes |
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Title: Morris was very helpful and did not pressure us or rush Posted On: 6/6/23 Review For: Morris Gaines Rating:
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| Summary: Morris was very helpful and did not pressure us or rush us to buy a car |
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Title: Once again Morris Gaines has outdone himself. Posted On: 4/22/23 Review For: Morris Gaines Rating:
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| Summary: Once again Morris Gaines has outdone himself. .. He is very knowledgeable about all Mercedes models. Love the new addition to the family ..I will definitely recommend him to other family and friends as always.... |
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Title: My experience at Walters Mercedes Benz Posted On: 4/13/23 Review For: Morris Gaines Rating:
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| Summary: My experience at Walters Mercedes Benz on April 12, 2023 took a little longer than I anticipated, but my experience was worth the wait. Morris Gaines was both professional and personable while doing and outstanding job helping me secure a vehicle I didnt think was in reach. Icekk Ortiz also did a fantastic job initially educating and orienting me into the Mercedes Benz family. |
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Title: This dealership is always attentive. Posted On: 3/25/23 Review For: Morris Gaines Rating:
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| Summary: This dealership is always attentive. Morris is always so helpful, knowledgeable, and informative. Hes the only Mercedes sales person I go to and will only go to. Highly recommend |
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Title: The best service with the best experien Posted On: 3/24/23 Review For: Morris Gaines Rating:
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| Summary: The best service with the best experience and so respect people I would like to say thank you so much my friend Morris Gaines for his service he is excellent with so many experience I really appreciate it my friend Morris for ur service |
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Title: Excellent Service. Posted On: 3/21/23 Review For: Morris Gaines Rating:
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| Summary: Excellent Service. Friendly prompt and reasonable. I would not go anywhere else but WalterMercedes of Riverside |
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Title: Morris Gaines provided “ gold star service”. Posted On: 3/15/23 Review For: Morris Gaines Rating:
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| Summary: Morris Gaines provided “ gold star service”. He was patient with us and provided detailed responses to all of our questions. I will be recommending my friends to him. I have been a customer at Walters Mercedes for 12 years. The service Mr. Morris Gaines provided is the reason I choose to patronize Walters Mercedes. Than you. |
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