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Title: This is my first time purchasing from Walters Mercedes, Posted On: 1/4/23 Review For: Alfonso Hernandez Rating: 
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| Summary: This is my first time purchasing from Walters Mercedes, and definitely will continue to do business with them. Im extremely satisfied with the entire experience from purchasing my vehicle to the gift shop. Great staff and excellent service. Thank Walters! |
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Title: Posted On: 11/29/22 Review For: Alfonso Hernandez Rating: 
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| Summary: There is no summary for this review. |
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Title: Although it was busy, the team from Mercedes Riverside Posted On: 11/28/22 Review For: Alfonso Hernandez Rating:
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| Summary: Although it was busy, the team from Mercedes Riverside did not take long to assist me. It was also a very clean and organized location. |
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Title: This is the most horrific place to spend your money on Posted On: 11/17/22 Review For: Alfonso Hernandez Rating: 
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| Summary: This is the most horrific place to spend your money on the luxurious car. The salesman, Alfonso, and his manager, Tito, will lie to you just to get the deal without giving you the service that you desire. They lie about the cars features, the price (if you have one in mind from a different dealership), they will tell you they will match, but they will not. There have no knowledge about the car therere selling! They sold me a car over $100,000 with one key, no manual, no fuel card(EV car) that was supposed to come with. Once they get the deal from you, they leave you in the dark with no support, and if you questioned them, they will become extremely rude. When I asked for the spare key, Alfonso, the sales agent, told me do you want me to pay for one from my own pocket to get your spare key? Before I committed myself to buy the car, Alfonso told me that he has gets the second key for me in a couple of days. Make story short, there are many other Mercedes-Benz dealerships with dedicated employees. So you would rather of visiting a different location without getting harassed at Walters MB. |
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Title: Stay away from Walter’s MB Posted On: 11/17/22 Review For: Alfonso Hernandez Rating:
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| Summary: This is the most horrific place to spend your money on the luxurious car. The salesman, Alfonso, and his manager, Tito, will lie to you just to get the deal without giving you the service that you desire. They lie about the car’s features, the price (if you have one in mind from a different dealership), they will tell you they will match, but they will not. There have no knowledge about the car there’re selling! They sold me a car over $100,000 with one key, no manual, no fuel card(EV car) that was supposed to come with. Once they get the deal from you, they leave you in the dark with no support, and if you questioned them, they will become extremely rude. When I asked for the spare key, Alfonso, the sales agent, told me do you want me to pay for one from my own pocket to get your spare key? Before I committed myself to buy the car, Alfonso told me that he has gets the second key for me in a couple of days. Make story short, there are many other Mercedes-Benz dealerships with dedicated employees. So you would rather of visiting a different location without getting harassed at Walter’s MB. |
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Title: This is the most horrific place to spen Posted On: 11/16/22 Review For: Alfonso Hernandez Rating:
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| Summary: This is the most horrific place to spend your money on the luxurious car. The salesman, Alfonso, and his manager, Tito, will lie and to you just to get the deal without giving you the service that you desire. They lie about the cars features, the price (if you have one in mind from a different dealership), they will tell you they will match, but they will not. There have no knowledge about the car therere selling! They sold me a car over $100,000 with one key, no manual, no fuel card(EV car) that was supposed to come with. Once they get the deal from you, they leave you in the dark with no support, and if you questioned them, they will become extremely rude. When I asked for the spare key, Alfonso, the sales agent, told me do you want me to pay for one from my own pocket to get your spare key? Before I committed myself to buy the car, Alfonso told me that he has gets the second key for me in a couple of days. Make story short, there are many other Mercedes-Benz dealerships with dedicated employees. So you would rather of visiting a different location without getting harassed at Walters MB. |
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Title: N/A Posted On: 11/16/22 Review For: Alfonso Hernandez Rating:
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| Summary: This is the most horrific place to spend your money on the luxurious car. The salesman, Alfonso, and his manager, Tito, will lie to you just to get the deal without giving you the service that you desire. They lie about the car's features, the price (if you have one in mind from a different dealership), they will tell you they will match, but they will not. There have no knowledge about the car there're selling! They sold me a car over $100,000 with one key, no manual, no fuel card(EV car) that was supposed to come with. Once they get the deal from you, they leave you in the dark with no support, and if you questioned them, they will become extremely rude. When I asked for the spare key, Alfonso, the sales agent, told me do you want me to pay for one from my own pocket to get your spare key? Before I committed myself to buy the car, Alfonso told me that he has gets the second key for me in a couple of days. Make story short, there are many other Mercedes-Benz dealerships with dedicated employees. So you would rather of visiting a different location without getting harassed at Walter's MB. |
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Title: The dealership was very clean and well-organized. Posted On: 10/1/22 Review For: Alfonso Hernandez Rating:
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| Summary: The dealership was very clean and well-organized. We were greeted as soon as we walked in. Alfonso Hernandez and Andy Towns made the entire process seamless from start to finish. No pressure tactics whatsoever and both answered all of our questions in a timely and professional manner. We had a great experience at Walters Mercedes Benz and will highly recommend this dealership to our friends and family. |
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Title: I'm very satisfied with this dealership. Posted On: 9/29/22 Review For: Alfonso Hernandez Rating:
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| Summary: I'm very satisfied with this dealership. I'm particularly thankful to Alfonso Hernandez for his professionalism in assisting me that eventually made me decide to purchase another vehicle. |
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Title: Spent 4 days dealing with pushy salesman from all over Posted On: 9/1/22 Review For: Alfonso Hernandez Rating:
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| Summary: Spent 4 days dealing with pushy salesman from all over LA, OC and IE looking for a used car. Most adding as much as $8000 in add ons that we were not interested. Alfonso was great. He listed and understood we were not going to pay for that. He did not pressure us and made me feel my concerns were valid. Actually everyone was very nice, including the sales manager, and the finance person. Ill be back for sure when its time to get a another car. Thank you to Alfonso and the entire staff at Walters Mercedes Benz. |
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