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Title: The personalities of the service people Posted On: 5/10/21 Review For: Tyler Usary Rating: 
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| Summary: The personalities of the service people are excellent. Every thing was on time and they went out of their way to train me |
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Title: Posted On: 5/1/21 Review For: Tyler Usary Rating:
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| Summary: The service and the staff. |
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Title: Thank you Walter's Mercedes-Benz of Riverside for working... Posted On: 4/21/21 Review For: Tyler Usary Rating:
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| Summary: Thank you Walter's Mercedes-Benz of Riverside for working with us and getting us the best deal. The staff was Very friendly and we really appreciated the great customer service. :) Dina Backer and everyone there were amazing. My wife and I are very pleased and left the dealership very satisfied. We cant believe we own a Mercedes!! Janet and I are both very happy. Thank you Dina Backer for having the patience in explaining the amazing features the C300 has, wow! So much to remember. Thank you once again for helping us getting
the car we wanted and making us feel at home. You were awesome. |
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Title: Elizabeth Flores was prompt, helpful, kind and down to... Posted On: 2/27/21 Review For: Tyler Usary Rating: 
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| Summary: Elizabeth Flores was prompt, helpful, kind and down to Earth. She extended on going support and I will continue to work with her with my next purchase. |
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Title: Outstanding dealership. Will come back on any further... Posted On: 2/14/21 Review For: Tyler Usary Rating:
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| Summary: Outstanding dealership. Will come back on any further purchases. The fact that the deal was made without the manager getting involved speaks highly to me |
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Title: Alex is and has been my service advisor since Tyler and... Posted On: 1/26/21 Review For: Tyler Usary Rating: 
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| Summary: Alex is and has been my service advisor since Tyler and he has been exceptional in his handling of my vehicles and my needs...
Its because of Alex that I continue to drive more than an hour each way for services. |
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Title: Austin Schneider our Service Advisor and Tyler Usary the... Posted On: 1/14/21 Review For: Tyler Usary Rating:
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| Summary: Austin Schneider our Service Advisor and Tyler Usary the Service Manager at Walters Mercedes Benz have done it again. Not only being exceptional and awesome people, they continue to go out of their way for us with the best care for our 2017 MBZ E 300 and our 2016 MBZ GLE.
I would like to also include how awesome Morris Gaines our Salesman is who recently assisted me in my purchase of a new 2021 MBZ GLE.
This is the second vehicle Morris has helped me find a vehicle to purchase from Walters Mercedes Benz.
The people above who I have had the pleasure of working with have made the Service Department and Sales Department shine as the best I have ever experienced. |
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Title: Hi I brought my car in for the recall on the air bag.As... Posted On: 11/9/20 Review For: Tyler Usary Rating:
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| Summary: Hi
I brought my car in for the recall on the air bag.
As usual Austin Schneider provided me excellent service. I did have some concerns but it was Tyler the manager also who stepped in to provide clarity and more than anything he listened. For that, I am very appreciative of.
Thank you !!
Leslie W |
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Title: David Greene and his Managers at Walter's went over and... Posted On: 10/17/20 Review For: Tyler Usary Rating:
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| Summary: David Greene and his Managers at Walter's went over and above!!! It was to my shock that my GLC300, with barely 30k miles, had a major mishap. The piston had cracked and the engine was totaled! I was so unhappy with Mercedes in general as I was only a few months out of Warranty. David assured me that this was obviously not from wear and tear. He and his Managers contacted Mercedes and they agreed to take care of the problem at no cost to me. David help to restore my faith in Mercedes and saved me well over 20k in costs!!! He showed me that they stand by their Cars. I would work with him again any day and buy again from Mercedes. Thanks David! |
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Title: Very well versed in leasing and was able to answer all my... Posted On: 8/3/20 Review For: Tyler Usary Rating:
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| Summary: Very well versed in leasing and was able to answer all my questions!! Being a first time lessor that made me feel comfortable.. Thank you very much to the entire Walters team. |
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