Author: Joey Zarraga
Title: Alex Ortiz my service advisor was great
Posted On: 9/15/21
Review For: Alex Ortiz
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Alex Ortiz my service advisor was great. He communicates and advises me throughout the process.
Author: Audietron2017
Title: Alex Ortiz is always so helpful and attentive. Took my...
Posted On: 8/19/21
Review For: Alex Ortiz
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Alex Ortiz is always so helpful and attentive. Took my car in to have a sensor replaced and was able to get a loaner. To my surprise they were able finish the work the same day. Thank you Alex and service team.
Author: Priscilla_500
Title: Alex Ortiz always take care of me he does an amazing job...
Posted On: 8/18/21
Review For: Alex Ortiz
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Alex Ortiz always take care of me he does an amazing job .
Author: Michele Kirsch
Title: I recently leased my Audi q3 from this
Posted On: 8/12/21
Review For: Alex Ortiz
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I recently leased my Audi q3 from this dealer, Alex and had a wonderful experience. He was patient, knowledgeable and not at all pushy. It was a pleasure working with him and I love my new car.
Author: Errol Nowell
Title: Alex Ortiz excellent customer service k
Posted On: 8/8/21
Review For: Alex Ortiz
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Alex Ortiz excellent customer service kept me informed about my car at all time. The repairs were done on the car in the time frame that was told to me and I greatly appreciate that, most places gives you time and it turns into a all day .
Author: Brian Jensen
Title: Alex Ortiz was very professional and go
Posted On: 8/6/21
Review For: Alex Ortiz
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Alex Ortiz was very professional and got the repair done quickly and per quoted estimate. He really conveyed great customer service! Brian jensen
Author: Kristen Grinnell
Title: I always take my car here to get servic
Posted On: 8/6/21
Review For: Alex Ortiz
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I always take my car here to get serviced. I love the employees here. Alex Ortiz is my go to! They are friendly, professional, communicate very well, explain everything and always follow through with what is agreed and talked about. They always have my loaner car ready to go the day of my service and my car is always up front washed and ready when i go to pick up. I wouldnt go anywhere else for service!
Author: Tony & Amy
Title: Every time we take our Audi to Alex Ortiz for service or...
Posted On: 7/28/21
Review For: Alex Ortiz
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Every time we take our Audi to Alex Ortiz for service or any other problem, he goes over and beyond. He is truly a pleasure to work with and always very kind. He's awesome and I would recommend him to any of my other friends with Audi.
Author: ceoat24
Title: This location is always timely and perfusion all in its...
Posted On: 7/27/21
Review For: Alex Ortiz
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This location is always timely and perfusion all in its repair services. I have always received too both service, support, and assistance be it sales or service
Author: Scott McCormack
Title: Three hours from our home on a hot Satu
Posted On: 7/16/21
Review For: Alex Ortiz
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Three hours from our home on a hot Saturday afternoon, our Audi Q7 began to shred cord and steel strips from the front left tire. As run-flat tires, there is no spare. We called 15 or so tire dealers within a 20 mile radius of Banning, CA (where we were).and none had our size in stock. Special order would take 2-3 days. Thank goodness my wife called Walters Audi in Riverside and spoke with Alex Ortiz. They had 4 tires in stock. Although they were a pretty good distance away from us and closing soon, Alex said to come on in and they will be there to put on the tires. We got there and arranged everything with Alex. He even had the car washed. We were treated so well by Alex as we waited, it turned a nightmare of a day into a pretty enjoyable experience. He even gave us suggestions and directions for restaurants in the area. Great service is apparently not a lost art.
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