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Title: My husband John and I just purchased an Posted On: 6/29/25 Review For: Andre Thomas Rating: 
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| Summary: My husband John and I just purchased an Audi Q7, and we couldnt be happier!
We highly recommend buying from Clearwater Audi dealership . Our car salesman, Andre, was very friendly, professional, and worked hard to help us get our DREAM CAR.
Sales Manager Ryan was also extremely helpful throughout the process.
My husband and I will definitely be back in the future to purchase another vehicle! |
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Title: Chloe Edwards is the finest most knowledgeable car Posted On: 6/29/25 Review For: Chloe Edwards Rating:
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| Summary: Chloe Edwards is the finest most knowledgeable car sales person I have met in 50 years of buying new cars.
No hassle agreement on sale price as well as trade in value. An additional major plus is her through knowledge of the complex technology that now comes with all high end cars.
Audi Clearwater is lucky to have such a complete sales person working for them. |
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Title: Dylan and staff were great, very profes Posted On: 6/29/25 Review For: Dylan Mills Rating:
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| Summary: Dylan and staff were great, very professional and a pleasure to work with. |
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Title: Annual service and replacement for defe Posted On: 6/28/25 Review For: Breanna Holding Rating:
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| Summary: Annual service and replacement for defective window motors and ambient lighting. Everything done perfectly! Breanna Holding did a great job communicating the problem, the repair timeline and making sure I only paid for items that were my responsibility. |
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Title: Mandy runs the show. LOL Seriously the Posted On: 6/28/25 Review For: Mandy Walters Rating:
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| Summary: Mandy runs the show. LOL Seriously the most professional service department one could want. I got a loaner car easily. They contacted about 1 earlier to say the car was ready. Came back cleaner that when I took it in!!! AUDI service is the very best! |
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Title: Mandy Walters gave excellent customer service. Posted On: 6/28/25 Review For: Mandy Walters Rating:
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| Summary: Mandy Walters gave excellent customer service. She is friendly, knowledgeable, and very professional. She was very thorough in her responses to my questions. |
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Title: Breanna Holding was polite, helpful and professional. Posted On: 6/28/25 Review For: Breanna Holding Rating:
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| Summary: Breanna Holding was polite, helpful and professional. I was kept informed while my car was worked on |
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Title: Cary Callahan was wonderful to work with. Posted On: 6/28/25 Review For: Cary Callahan Rating:
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| Summary: Cary Callahan was wonderful to work with.
She kind, knowable and worked to ensure that our financial needs were meet. Thank you Audi for having her as part of your family.
The entire process was with excellence to include store and finance management.
Great job! Thank you. |
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Title: Cannot say enough great things about th Posted On: 6/28/25 Review For: Chloe Edwards, Steve Yeager Rating:
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| Summary: Cannot say enough great things about the car buying process here at Audi Tampa. Our sales team comprised of Steve and Chloe were absolutely fantastic. They were kind, informative, and extremely knowledgeable. The finance team was also great, guiding through the process in a simple, easy to understand manner. 10/10 experience! |
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Title: I purchased my vehicle from this dealer Posted On: 6/27/25 Review For: Rating: 
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| Summary: I purchased my vehicle from this dealership and later discovered that it had a known sunroof leak, which their own service department had documented prior to the sale. This issue was never disclosed to me.
About a month after the purchase, I brought the car in due to water leaking from the sunroof. I was told this was common and paid my out-of-pocket portion for the repair. When the leak returned shortly after, I brought the vehicle back in and was informed that this was now a separate issue unrelated to the first repair, requiring another payment.
At that point, I sought a second opinion from an independent certified German auto repair shop. After they couldn't find the issue referenced in the original quote, I called back the dealership to express my concerns. The service manager denied any prior knowledge of the leak and claimed the dealership wouldnt have been aware of the problem. He stated that sunroof leaks are typical and referred me to a class action lawsuit, suggesting the warranty associated with it would cover the repair. However, I knew the warranty only offers prorated coverage and does not fully reimburse costs.
I requested the full service history of the vehicle, but the manager denied my request, stating that he had just run a hose over the car so there wouldn't be any report. I only received the report from a service advisor when I asked for my repair notes for Audi Tampa, and it revealed that the dealership had previously inspected and noted the leak before selling the car. Despite this, they took no action to fix it and made no disclosure at the time of sale.
Audi Tampa confirmed the leak and expressed confusion over how the situation had been handled. Meanwhile, I have left multiple voicemails with various managers at the original dealership, but I received no response.
The consistent lack of transparency, accountability, and communication has been extremely disappointing. Im sharing this review to inform other customers and encourage the dealership to uphold higher standards of professionalism and responsibility. A response is not needed for this review. |
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