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Title: I purchased my vehicle from this dealer Posted On: 6/27/25 Review For: Rating: 
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| Summary: I purchased my vehicle from this dealership and later discovered that it had a known sunroof leak, which their own service department had documented prior to the sale. This issue was never disclosed to me.
About a month after the purchase, I brought the car in due to water leaking from the sunroof. I was told this was common and paid my out-of-pocket portion for the repair. When the leak returned shortly after, I brought the vehicle back in and was informed that this was now a separate issue unrelated to the first repair, requiring another payment.
At that point, I sought a second opinion from an independent certified German auto repair shop. After they couldn't find the issue referenced in the original quote, I called back the dealership to express my concerns. The service manager denied any prior knowledge of the leak and claimed the dealership wouldnt have been aware of the problem. He stated that sunroof leaks are typical and referred me to a class action lawsuit, suggesting the warranty associated with it would cover the repair. However, I knew the warranty only offers prorated coverage and does not fully reimburse costs.
I requested the full service history of the vehicle, but the manager denied my request, stating that he had just run a hose over the car so there wouldn't be any report. I only received the report from a service advisor when I asked for my repair notes for Audi Tampa, and it revealed that the dealership had previously inspected and noted the leak before selling the car. Despite this, they took no action to fix it and made no disclosure at the time of sale.
Audi Tampa confirmed the leak and expressed confusion over how the situation had been handled. Meanwhile, I have left multiple voicemails with various managers at the original dealership, but I received no response.
The consistent lack of transparency, accountability, and communication has been extremely disappointing. Im sharing this review to inform other customers and encourage the dealership to uphold higher standards of professionalism and responsibility. A response is not needed for this review. |
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Title: Anibal was my salesman he was so helpfu Posted On: 6/27/25 Review For: Anibal Carrasquel Rating: 
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| Summary: Anibal was my salesman he was so helpful and professional and knowledgeable throughout the whole process Everyone at the dealership was so nice I would buy another automobile from them |
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Title: Breanna Holding was extremely helpful a Posted On: 6/27/25 Review For: Breanna Holding Rating:
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| Summary: Breanna Holding was extremely helpful and did an amazing job fixing our problems |
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Title: Always a great experience at Audi Clear Posted On: 6/26/25 Review For: Nicholas Kennedy Rating:
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| Summary: Always a great experience at Audi Clearwater service. Nick Kennedy makes my services visit easy and painless. Love the TECH video that is texted to me when my car is done. |
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Title: Mandy Walters may be the best service a Posted On: 6/25/25 Review For: Mandy Walters Rating:
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| Summary: Mandy Walters may be the best service advisor I have ever worked with. She is professional kind and always delivers on time with great service and pricing. |
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Title: Great service, professional and efficie Posted On: 6/25/25 Review For: Rating:
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| Summary: Great service, professional and efficient. |
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Title: Great experience Posted On: 6/24/25 Review For: Rating:
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| Summary: Extremely accommodating to our specific needs each time we bring the car there. We would definitely buy another car here. |
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Title: Anibal the best guy there. Very profess Posted On: 6/24/25 Review For: Anibal Carrasquel Rating:
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| Summary: Anibal the best guy there. Very professional and very knowledge. Very happy with his service. Thank you Audi |
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Title: Breanna Holding was wonderful to work w Posted On: 6/24/25 Review For: Breanna Holding Rating:
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| Summary: Breanna Holding was wonderful to work with and the entire experience in getting my Audi serviced and repaired by Audi Clearwater was top notch. They provided me a loaner to use and sent a video of the damage and repairs needed. They communicated along the way and got my car fixed quickly. I truly appreciate all they did and Breanna specifically for helping me. |
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Title: Nicolas Kennedy provided great service! Posted On: 6/23/25 Review For: Nicholas Kennedy Rating:
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| Summary: Nicolas Kennedy provided great service! |
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