Author: TJ
Title: I came to shop around to compare the price but Armindo
Posted On: 1/28/24
Review For: Filomena Powers
Rating:
Summary:
I came to shop around to compare the price but Armindo change my plan! He is very professional and respectful! Felomina is awesome!!! She is a good listener and compassionate.
Author: crawleys5
Title: Thank you Filomena Powers for the great customer service
Posted On: 12/30/23
Review For: Filomena Powers
Rating:
Summary:
Thank you Filomena Powers for the great customer service and ease of purchasing my vehicle!
Author: Wfk
Title: Its been great dealing with Filomena.
Posted On: 12/25/23
Review For: Filomena Powers
Rating:
Summary:
Its been great dealing with Filomena. Knowledgeable and very attentive. Always gets back to you in a prompt manner.
Author: EraSprinter
Title: I am ordering my next 2024 C300 with Pinnacle/Driver
Posted On: 11/17/23
Review For: Filomena Powers
Rating:
Summary:
I am ordering my next 2024 C300 with Pinnacle/Driver Assistance. I currently have a 2017 C300 with all of the Technical options. I wanted to see all of the new changes and how they work. Christian has a wealth of knowledge regarding all of the new features. Being a retired System Engineer, it's nice to learn from someone that really knows the Technical features of my next car. After reviewing all of the new options, I was happy to place a custom order on my next C300. The order process was pleasant and I am happy to wait for my new C300 to arrive as I wanted to get the car with exactly the correct features.
Author: Neonatemd
Title: Was a great experience, came out with my new car very
Posted On: 10/18/23
Review For: Filomena Powers
Rating:
Summary:
Was a great experience, came out with my new car very happy. I have been dealing with them for over 25 years and as usual I am happy
Author: afro9000
Title: I had a terrible experience with Walter's Mercedes-Benz
Posted On: 5/25/23
Review For: Filomena Powers
Rating:
Summary:
I had a terrible experience with Walter's Mercedes-Benz of Riverside, particularly with their salesman, Gio Salinas. He was dishonest and misled me into buying a car that did not have the features he claimed it had. Despite asking him multiple times if the car had adaptive cruise control and lane assist, he insisted that it did. In addition, he made me feel rushed and pressured to make a decision and sign for the car that day. The contract I signed also stated I would be receiving a car with the features mentioned above. When I later found out that the car did not have these features, Gio was unhelpful, dismissive and even insinuated it was my fault because I chose a car that was missing those features. Unfortunately, this was not the end of my troubles with Walter's Mercedes-Benz of Riverside. After purchasing the car, the said they could make me a copy of the contract so they would overnight deliver it to me the next day. I was not comfortable leaving the dealership without those papers but they reassured me I would have it the next day. The next day turned into a weeklong back and forth and I had to repeatedly call the dealership to obtain the signed paperwork, which they were reluctant to give me. To make matters worse, when I went to the dealership to resolve the issue, I had to wait for 2 hours to speak with the General Manager and only ended up speaking with a sales manager, Filomena Powers. While Filomena was helpful in resolving the issue by offering that I pay the difference in MSRP for a car that did have the features I wanted or give me a full refund, it took an extra 2 weeks to receive my refund check when I was told I would receive it upon returning the car. Overall, Walter's Mercedes-Benz of Riverside was the worst experience Ive ever had buying a car. They seems to engage in con-man/bait-and-switch tactics and their salesman, Gio Salinas, cannot be trusted. In hindsight, I believe that they were withholding documentation because it stated that my car had features that it did not, further confirming that this dealership engages in deceptive practices. I would not recommend this dealership to anyone, and if you are in the market for a new Mercedes-Benz, steer clear of Walter's Mercedes-Benz of Riverside and Gio Salinas in particular.
Author: doc lally
Title: I have been buying from this dealership since the 90’s.
Posted On: 4/29/23
Review For: Filomena Powers
Rating:
Summary:
I have been buying from this dealership since the 90’s. Eddy Elsayed is an exceptional salesperson. My third car from him. Liliana Duran was extremely professional and proactive. And dealing with Justin Campbell in finance was smooth and fast. Filomena Powers went out of her way to make me feel welcome. Austin Schneider took the time to explain a small issue about my trade-in which i appreciated. Great dealership. I will be back
Author: Son V.
Title: N/A
Posted On: 4/6/23
Review For: Filomena Powers
Rating:
Summary:
I didn't sign any form, and I don't see any paperwork that indicate you paid anything to CA. All I have is a signed sales contract for what you collected in tax and DMV fees, which total MORE than what was itemized from the NV DMV. From the documentation I have, it looks like I overpaid! Furthermore, the NV paperwork was processed on 3/21 - more than TWO months after I purchased the vehicle, and ONLY after I contacted the sales rep to ask about it. Your sales manager (Tito?) told me he took care of "everything" and I would not expect a $1500 charge two months later if that is the case. So I waited for HOURS to get the paperwork written (you can check all the security cameras that Filomena is so proud of) only for you to screw up the paperwork, then having your sales manager call and say "everything" was taken care of which turned out to be a lie, and then seeing a charge two months later after not hearing anything. What a way to experience the Mercedes-Benz purchase at Walter's.
Author: sonnyvee
Title: What an absolute joke of a dealership and staff.
Posted On: 4/4/23
Review For: Filomena Powers
Rating:
Summary:
What an absolute joke of a dealership and staff. I would leave a zero star if I could. If you like to waste your time, have them screw up paperwork, and a surprise charge on your CC months after your purchase, this is definitely the dealer for you. Condescending staff that treat you like trash. Spend your money somewhere else, anywhere else. This dealer and Walter's as a group really specialize in making your experience like xxxx. STAY FAR FAR AWAY.
Author: Hammermom
Title: Josh Bryd at Walters Mercedes was great in finding me a
Posted On: 2/26/23
Review For: Filomena Powers
Rating:
Summary:
Josh Bryd at Walters Mercedes was great in finding me a car I was looking for. Every time one would come in he remembered to call me and let me know. He found the one I was looking for. He was friendly and helpful and will be sure to give him my business in the future.
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